Welcome to our Arizona FAQ page, the ultimate resource for all your teaching journey queries! Whether you're a seasoned Texan educator or just starting out, we recognize that questions may pop up as you navigate your path. That's precisely why we've curated an extensive list of frequently asked questions, tailored to offer you the clarity and support you need. From understanding certification prerequisites to seamlessly logging into your inaugural class, consider us your trusted companion. Take the plunge and uncover the answers to the most prevalent questions shared by aspiring educators throughout the Grand Canyon State.
Can I change my certification area?
Every situation is unique and based on what courses you’ve taken as part of your education. Contact the Certification Department who can help determine your eligibility for a new certification area. Email certification@teachus.com | Phone: 713-589-7841
Can I receive a letter of enrollment?
We can provide you with an Enrollment Verification Letter if you have a zero account or current balance on your account. Please email certification@teachus.com to request your enrollment letter.
Can I transfer coursework to TU that was completed in another program?
It depends. You will need to submit a Coursework Request form in Populi to have your prior work reviewed. Coursework older than 5 years will not be accepted in transfer. To be considered for transfer, you will need to submit transcripts, coursework information, assignments, observation logs/reflections in the form.
How do I log into Populi?
Your login consists of a username and password which you’ll receive once accepted to the program. This is sent to the email provided on your application. View the video: How Do I Log in for the First Time https://youtu.be/oPb6EX1TjAs for additional guidance.
How do I log into the TU Platform (Pragya)?
Log in to Teach Us. Your Login link is https://www.pragyasystems.com/sso/teachusaz. You should have received your login credentials by email. If you forget your password, you can always reset it using the Forgot password link on this page. Just enter your email and a new password will be mailed to you.
Login Steps
I have my fingerprints completed since I was hired at the School District, do I need to re-do them again?
If the fingerprints are still valid and you have your IVP card, you can provide the card to Teach Us for review. FAQ's for fingerprinting please visit: https://www.azdps.gov/services/public-services-portal/fingerprint-clearance-card
What does it mean to be a "program completer”?
You have completed all the coursework and clinical practice required for your certificate and only have exam(s) left to pass before being recommended for your Standard Certificate.
Where can I learn more about the curriculum?
The Teach Us curriculum is centered around diversity, equity, inclusivity, and social emotional learning and aims to keep candidates engaged through relevant research-based practices and advanced learning technologies. To learn more please visit:
Where do I go for technology support/questions?
Email helpdesk@teachus.com for any of the following issues/concerns: Student or instructor log-in issues forgot password, QA Errors noted, the answer choice being questioned, resources not loading, external links not opening, quizlet not loading, course not populating, or not receiving instructor messages.
When an email is sent to the help desk, include the following: Full name, the course actively enrolled in, the system issue, and a screenshot of the issue.
I can’t log into my course, it keeps saying under maintenance.
Verify you are logging into your online course through Pragya. As noted above, you have two logins:
Populi (student information system) and Pragya (learning management system) Populi- Includes documents submitted for enrollment, information on tuition and access to make payments, form submissions. Login: https://teachus.populiweb.com
Pragya- Includes all courses and online course content Login: https://www.pragyasystems.com/sso/teachusaz
I have completed the module; can I get access to move to the next module in the course?
Once the current module is graded, the instructor will automatically grant you access to the next module to continue in your course.
I submitted all my coursework, but I don't have access to my next course yet. Why?
If you are pending an assignment grade, you will not get access to the next course until the grade is posted. Access to courses is granted at scheduled times throughout the day: 8am, 4pm and midnight EST.
Where do I go for technology support/questions?
Email helpdesk@teachus.com for any of the following issues/concerns: Student or instructor log-in issues forgot password, QA Errors noted, the answer choice being questioned, resources not loading, external links not opening, quizlet not loading, course not populating, or not receiving instructor messages.
When an email is sent to the help desk, include the following: Full name, the course actively enrolled in, the system issue, and a screenshot of the issue.
If I have a question, where can I find contact information for the various departments at Teach Us?
Get in touch with the right department at Teach Us to provide a timely response. You can view the department emails at https://www.teachus.com/contact
What exams are required?
To see the list of required exams for your certification area, click on the link below and select your desired area of study under Certification Pathways. https://www.teachus.com/arizona-certification/our-programs
What support will I receive during the program?
Learn from the convenience of your home or office, at any time, at any pace, and from any place in the world! Our faculty hold advanced degrees and teacher certifications and are dedicated to your success. Our staff provide the highest level of support and strive to make your experience successful and enjoyable. For more information please visit: https://www.teachus.com/arizona-certification/getting-started
Do I need to complete clinical practice?
Yes, Clinical Practice (Internship) runs concurrently in the program during Blocks 1-3. The estimated time to complete clinical practice is one academic year.
What is the Teach Us curriculum?
TU Arizona's Program is centered around diversity, equity, inclusivity, and social emotional learning and aims to keep candidates engaged through relevant research-based practices and advanced learning technologies. Please visit the following for more information: https://www.teachus.com/arizona-certification/our-programs
Where do I go for technology support/questions?
Email helpdesk@teachus.com for any of the following issues/concerns: Student or instructor log-in issues forgot password, QA Errors noted, the answer choice being questioned, resources not loading, external links not opening, quizlet not loading, course not populating, or not receiving instructor messages.
When an email is sent to the help desk, include the following: Full name, the course actively enrolled in, the system issue, and a screenshot of the issue.
Are there any scholarships offered?
Currently, scholarships are not available, but please revisit later as we highly prioritize your educational endeavors.
How do I apply to the program?
To start the application please visit: https://teachus.webflow.io/arizona-certification#applynowaz
How do I get started?
Teach Us knows your time is valuable, so we offer flexible program entry year-round. Fill out the application to get in touch with an expert enrollment representative: https://teachus.webflow.io/arizona-certification#applynowaz
What is the program pricing?
Our program provides everything you need including test preparation, required certification coursework and support through our custom payment options that make sense for you and your budget. Candidates only pay a one-time enrollment fee of $295 during the enrollment process and can choose from one of the following program payment options. For additional information please visit: https://www.teachus.com/arizona-certification/pricing
If I have a question, where can I find contact information for the various departments at Teach Us?
Get in touch with the right department at Teach Us to provide a timely response. You can view the department emails at https://www.teachus.com/contact
How do I gather fingerprint documentation?
Please visit the Arizona Department of Public Safety (DPS) website (https://www.azdps.gov/services/public-services-portal/fingerprint-clearance-card).
Select "Fingerprint Clearance Card Application, Requests, and Status Checks" for information on how to apply for your IVP fingerprint clearance card. Please be advised that processing for fingerprinting can take between 4-6 weeks; thus, it is strongly recommended that candidates complete their fingerprinting and background check prior to enrollment.
How do I submit a transcript?
Submit official transcripts to Teach Us Arizona from all colleges/universities attended:
Electronically send to transcripts@teachus.com or
Mail to 2375 E Camelback Rd., Suite 600 Phoenix, Arizona 85016
What exams are required?
To see the list of required exams for your certification area, click on the link below and select your desired area of study under Certification Pathways. https://www.teachus.com/arizona-certification/our-programs
What support will I receive during the program?
Learn from the convenience of your home or office, at any time, at any pace, and from any place in the world! Our faculty hold advanced degrees and teacher certifications and are dedicated to your success. Our staff provide the highest level of support and strive to make your experience successful and enjoyable. For more information please visit: https://www.teachus.com/arizona-certification/getting-started