Current Certificate Candidates

Common Questions

Embarking on the path to becoming an educator is a significant decision, and we understand that current students may have numerous questions before committing to this transformative journey. We are committed to ensuring that you approach our teacher certification program with the same confidence and enthusiasm that we hold for it. As you delve into the details of our teacher certification program, explore this comprehensive FAQ section to uncover the answers you seek.

How do I log into the TU Platform (Pragya)?

Log in to Teach Us. Your Login link is http://pragyasystems.com/signin/teachus. You should have received your login credentials by email. If you forget your password, you can always reset it using the Forgot password link on this page. Just enter your email and a new password will be mailed to you.

Where do I go for technology support/questions?

Email helpdesk@teachus.com for any of the following issues/concerns: Student or instructor log-in issues forgot password, QA Errors noted, the answer choice being questioned, resources not loading, external links not opening, quizlet not loading, course not populating, or not receiving instructor messages.

When an email is sent to the help desk, include the following: Full name, the course actively enrolled in, the system issue, and a screenshot of the issue.

How do I log into Populi?

Your login consists of a username and password which you’ll receive once accepted to the program. This is sent to the email provided on your application. View the video: How Do I Log in for the First Time https://youtu.be/oPb6EX1TjAs for additional guidance.

How do I log into the TU Platform (Pragya)?

Your login link is here. You will receive an email directly from Pragya to the email included on your admission application with your log in credentials. If you do not see this email, check your spam folders.

I can’t log into my course, it keeps saying under maintenance.

Verify you are logging into your online course through Pragya. As noted above, you have two logins: Populi (student information system) and Pragya (learning management system)

Populi- Includes documents submitted for enrollment, information on tuition and access to make payments, form submissions.Login: https://teachus.populiweb.com.

Pragya- Includes all courses and online course contentLogin: http://pragyasystems.com/signin/teachus

I cannot log into my TEA account, who do I contact?

You will need to submit help desk ticket with TEA at https://helpdesk.tea.texas.gov/AccountAccess/

I do not have access to simSchool for my course, how can I get access? Do I need to pay to use simSchool?

You should be able to access the simSchool login link directly in your course. Email helpdesk@teachus.com if you do not have access to or a link to simSchool.

I submitted all my coursework, but I don't have access to my next course yet. Why?

If you are pending an assignment grade, you will not get access to the next course until the grade is posted. Access to courses is granted at scheduled times throughout the day: 7 am, 3 pm and 11 pm EST.

I have completed the module; can I get access to move to the next module in the course?

Once the current module is graded, the instructor will automatically grant you access to the next module to continue in your course.

Where can I learn more about the curriculum?

The Teach Us curriculum is centered around diversity, equity, inclusivity, and social emotional learning and aims to keep candidates engaged through relevant research-based practices and advanced learning technologies. To learn more please visit: https://www.teachus.com/texas-certification/our-programs

What are the required exams?

To see the list of required exams for your certification area, click on the link below and select your desired area of study under Certification Pathways.
https://www.teachus.com/texas-certification/our-programs

What support will I receive during the program?

Learn from the convenience of your home or office, at any time, at any pace, and from any place in the world! Our faculty hold advanced degrees and teacher certifications and are dedicated to your success. Our staff provide the highest level of support and strive to make your experience successful and enjoyable. For more information please visit: https://www.teachus.com/texas-certification/getting-started

I am logged into TEAL/ECOS account and followed the instructions, but once I click on Applications, I don't see the Appropriate Application link to select for "Fingerprint Request".

You will select the Internship OR Standard Application, select Teach Us, Texas and answer a few questions required by TEA. When you continue to the next page, you will see payments for both the Internship/Standard document and Fingerprints. DO NOT submit payment for the internship/standard document as you are not yet eligible for this document, you are only paying for the fingerprint document.

What is Teach Us' progressive disciplinary process?

If a candidate does not adhere to Texas’ Code of Conduct and/or Teach Us Texas’ Professional Disposition for Candidates (PDC), the progressive discipline process listed below will be enacted:

Investigate the situation or issue, which includes securing the candidate’s explanation
Document the results from the investigation
Inform the candidate of the investigation results
If the investigation resulted in a violation, the following steps will be taken:
- Require the candidate to review and acknowledge the Agreement for Teach Us Code of Ethics, which includes the statement, “I understand failure to adhere to the Code of Ethics and/or Teach Us’s PDC may result in dismissal from Teach Us.
- If another violation occurs during the program, the candidate may be formally withdrawn from Teach Us.

Do you have a question or concern?

Get in touch with the right department at Teach Us to provide a timely response. You can view the department emails at https://www.teachus.com/contact

Have other questions?

Feel free to reach out to us, we will answer any questions you may have.